MEDICAL SALES COLLEGE/MEDICAL SALES INSTITUTE

Privacy Policy

Effective Date: September 2026

Version: 1.0

Medical Sales College, Med Sales Institute, and their affiliated entities (collectively, "MSC," "we," "us," or "our") respect your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect personal information in connection with the Medical Sales College Alumni & Industry Community powered by Aluminate (the "Platform"), and describes the choices and rights available to you.

This Privacy Policy is incorporated by reference into the MSC Alumni & Industry Community Terms and Conditions of Use (the "Terms"). Capitalized terms not defined here have the meanings given in the Terms. By creating an account or using the Platform, you acknowledge that you have read and understand this Privacy Policy.

MSC ALUMNI & INDUSTRY COMMUNITY PRIVACY POLICY

How we collect, use, share, and protect personal information

1. Scope of This Policy

This Privacy Policy applies to personal information collected through the Platform, including profiles, directories, messaging, discussion areas, the job board, mentoring features, and Platform-hosted events.

This Privacy Policy does not apply to information collected through separate MSC systems governed by their own notices, including admissions and enrollment systems, the student learning management system, financial aid processing, or third-party websites and services that you access through links on the Platform.

2. Information You Provide to Us

We collect information you choose to provide when you register for, complete, and use your Platform account, including:

• Identity and contact information: name, email address, mailing address, telephone number, and profile photograph.

• Educational and professional information: MSC program of study, graduation or cohort information, employment history, employer, job title, territory, specialty area, certifications, licensure, resumes, and portfolio materials.

• Account and profile information: username, password, profile biography, areas of expertise, mentoring interests, networking preferences, and privacy settings.

• Community content: posts, comments, discussion contributions, direct and group messages, uploaded files, job postings, event registrations, and survey or form responses.

• Communications with MSC: support requests, feedback, reports of misconduct, and related correspondence.

You are not required to provide optional profile information, but some Platform features may be unavailable without it.

3. Information Collected Automatically

When you access the Platform, we and our service providers may automatically collect technical and usage information, including IP address, device and browser type, operating system, language settings, referring and exit pages, pages and features viewed, search terms entered on the Platform, dates and times of access, and general location inferred from IP address.

This information is used to operate and secure the Platform, diagnose technical problems, detect fraudulent or abusive activity, and understand how the community uses Platform features.

4. Information From Other Sources

We may receive information about you from sources other than you, including:

• MSC student and alumni records, where you are a current or former student, in order to verify eligibility and pre-populate your profile.

• Employers, recruiters, mentors, instructors, or industry partners who identify you in connection with a posting, referral, or event.

• Third-party authentication or single sign-on providers, if you choose to sign in using such a service.

• Publicly available professional sources and social or professional networking profiles that you elect to link to your account.

5. How We Use Personal Information

We use personal information to:

• Create, verify, administer, and secure user accounts, and to confirm student, alumni, employer, recruiter, mentor, or instructor status.

• Operate the directory, profile, messaging, discussion, mentoring, job board, and event features of the Platform.

• Facilitate professional networking, mentoring matches, career development, and alumni engagement.

• Communicate with you about your account, security matters, events, community activity, and Platform updates.

• Provide customer and technical support and respond to your inquiries.

• Monitor for, investigate, and address violations of the Terms, Community Standards, or applicable law, and protect the safety and integrity of the community.

• Analyze Platform usage, measure engagement, and improve Platform functionality, content, accessibility, and user experience.

• Report on aggregate outcomes and community engagement for institutional, accreditation, and business purposes, in a form that does not identify individual users unless otherwise permitted.

• Comply with legal, regulatory, accreditation, and recordkeeping obligations, and to establish, exercise, or defend legal claims.

6. Profile Visibility and the Community Directory

The Platform is a members-only community. Information in your profile may be visible to other authorized users based on your account type and the privacy settings you select. Depending on those settings, other users may be able to view your name, photograph, program and graduation information, employer, job title, location, biography, and mentoring or networking availability.

Content you post in discussion areas, group spaces, or the job board is visible to other authorized users with access to those areas and may remain visible after you deactivate your account, unless removal is requested. Direct messages are visible to the participants in the conversation and to MSC personnel where access is necessary for the purposes described in this Privacy Policy and the Terms.

You may review and adjust your visibility preferences at any time in your Platform account settings.

7. How We Share Personal Information

MSC does not sell personal information and does not share personal information for cross-context behavioral advertising. We may disclose personal information in the following circumstances:

• Other Platform users: as described in Section 6, consistent with your account type and privacy settings.

• Service providers: vendors that host, operate, secure, or support the Platform on our behalf, including our Platform provider, hosting and storage providers, email and messaging providers, analytics providers, and support tools. Service providers are permitted to use personal information only to perform services for MSC.

• Employers and recruiters: when you apply to a posting, request an introduction, or otherwise elect to share your profile, resume, or contact information.

• Event partners: where necessary to register you for, host, or administer an event, including virtual event platforms and venues.

• Legal and safety disclosures: when we believe disclosure is reasonably necessary to comply with law, regulation, subpoena, court order, or lawful request; to enforce the Terms; to investigate suspected fraud or misconduct; or to protect the rights, property, or safety of MSC, our users, or the public.

• Corporate transactions: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.

• With your direction: at your request or with your consent.

We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

8. Education Records

MSC is an educational institution. Where information about a current or former student constitutes an education record under the Family Educational Rights and Privacy Act ("FERPA"), MSC handles that information in accordance with FERPA and its institutional FERPA notice, which governs in the event of a conflict with this Privacy Policy.

Information you voluntarily publish to your Platform profile or to community areas is treated as user-submitted community content rather than as a confidential education record.

9. Cookies and Similar Technologies

The Platform uses cookies and similar technologies to keep you signed in, remember your preferences, maintain session security, measure usage, and improve performance. These may include strictly necessary cookies required for the Platform to function, preference cookies, and analytics cookies.

Most browsers allow you to refuse or delete cookies through your browser settings. Disabling strictly necessary cookies will prevent the Platform from working properly. Where required by applicable law, we will obtain consent before setting non-essential cookies.

10. Email and Electronic Communications

By creating an account, you consent to receive electronic communications from MSC, including account notices, security alerts, event confirmations, community notifications, and legally required notices, as described in the Terms.

You may unsubscribe from newsletters, marketing messages, and optional community digests at any time using the unsubscribe link in the message or your Platform notification settings. We may continue to send transactional and administrative messages relating to your account, security, and legal notices.

11. Text Messaging

If you voluntarily provide a mobile telephone number and opt in to text messaging, MSC may send transactional messages regarding events, account activity, or other Platform services. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of enrollment, employment, or Platform access.

You may opt out at any time by replying STOP to any message or by updating your Platform notification settings. Reply HELP for assistance. Mobile telephone numbers and text messaging consent are not shared with third parties for their own marketing purposes.

12. Events, Recordings, and Photography

Virtual and in-person events may be recorded, livestreamed, photographed, or otherwise documented. As described in the Terms, unless otherwise prohibited by law or specifically stated for a particular event, participation constitutes consent to the use of your name, likeness, voice, or image for educational, promotional, archival, and operational purposes.

Event registration information, attendance records, chat transcripts, and recordings may be retained by MSC and, where applicable, by the event platform provider.

13. Artificial Intelligence Features

The Platform may offer features that use automated or artificial intelligence tools, such as profile or mentor matching suggestions, content recommendations, or search assistance. Where such features are used, personal information may be processed by MSC or by a service provider acting on our behalf.

MSC does not use automated processing to make decisions producing legal or similarly significant effects about you without human involvement. As stated in the Terms, users remain solely responsible for any AI-assisted or AI-generated content they publish.

14. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to operate the Platform, maintain alumni and community records, meet accreditation and recordkeeping obligations, resolve disputes, enforce our agreements, and comply with applicable law.

Retention periods vary by data type and purpose. Following account closure or a deletion request, certain information may remain in backup media, security and audit logs, transaction records, or records required to be retained by law, and community content posted in shared areas may remain visible unless removal is separately requested.

15. Data Security

MSC employs reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit, authentication requirements, and vendor due diligence.

No internet-based service is completely secure, and we cannot guarantee absolute security against unauthorized access, cyberattacks, or data breaches. You are responsible for safeguarding your login credentials and for promptly notifying us of any suspected unauthorized access to your account.

16. Your Choices

You may, at any time:

• Review, correct, or update the information in your profile.

• Adjust your profile visibility, directory listing, and notification preferences.

• Unsubscribe from optional email communications or opt out of text messages.

• Request removal of specific content you have posted.

• Request deactivation or closure of your account by contacting us using the information in Section 22.

17. Your Privacy Rights Under State Law

Depending on your state of residence, you may have rights regarding your personal information, which may include the right to confirm whether we process your personal information; to access or obtain a copy of it; to correct inaccuracies; to request deletion; to obtain a portable copy; and to opt out of the sale of personal information, targeted advertising, or certain profiling. MSC does not sell personal information, does not use personal information for targeted advertising, and does not engage in profiling in furtherance of decisions producing legal or similarly significant effects.

To submit a request, contact us using the information in Section 22. We will verify your identity before responding, typically by confirming control of the account email address, and will respond within the time period required by applicable law. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising your privacy rights.

If we deny your request, you may appeal by replying to our response or contacting us at the address in Section 22 with the subject line "Privacy Appeal." Depending on your state, you may also have the right to contact your state Attorney General if you have concerns about our handling of your request.

18. Users Outside the United States

The Platform is operated in the United States. If you access the Platform from outside the United States, you understand that your personal information will be transferred to, stored in, and processed in the United States and other jurisdictions that may not provide the same level of data protection as your home jurisdiction.

Where the General Data Protection Regulation or the United Kingdom GDPR applies, MSC processes personal information on the basis of contract performance, our legitimate interests in operating an alumni and industry community, compliance with legal obligations, or your consent, as applicable. Individuals in those jurisdictions may have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent, and may lodge a complaint with a supervisory authority.

19. Children’s Privacy

The Platform is intended for users who are at least eighteen (18) years of age or the age of majority in their jurisdiction. MSC does not knowingly collect personal information from children. If we learn that we have collected personal information from a person under the applicable minimum age, we will delete it.

20. Third-Party Links and Services

The Platform may contain links to third-party websites, employer career sites, software, educational resources, or services. This Privacy Policy does not apply to those third parties, and MSC is not responsible for their content, security, or privacy practices. We encourage you to review the privacy notices of any third-party service before providing personal information.

21. Changes to This Privacy Policy

MSC may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above and, where the changes are material, provide notice through the Platform or by other reasonable electronic means. Your continued use of the Platform after the revised Privacy Policy becomes effective constitutes acceptance of the changes.

22. How to Contact Us

Questions, requests, or complaints regarding this Privacy Policy or our handling of personal information may be directed to:

Medical Sales College - Privacy

Email: support@medicalsalescollege.com

Mailing Address: 400 N Tampa St, 15th Floor, Tampa, FL 33602

Telephone: (720) 408-5269

Please include "Privacy Request" in the subject line so that your inquiry is routed appropriately.

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